CLAIMFLIGHTS
TEST:
STEP 1 OF 4

Report your
flight in minutes
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the rest.

Claim up to €450 per passenger for delayed or cancelled flights. No paperwork, no legal fees unless we win.

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Don't know flight number?
It only takes 3 simple steps
1
Enter Flight Details
Flight number & date
2
Enter Flight Problem
Delay, cancel, denied
3
Enter Reason of Disruption
Get compensated
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EC Regulation 261/2004
European Protected
YOUR CLAIM SUMMARY

Pending: Enter Flight Number/Departure & Arrival Airport & Flight Date

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Select your flight.

We found 3 flights from London (LHR) to New York (JFK) on June 12th, 2024.

BA117 British Airways
08:20
LHR
7h 55m
11:15
JFK
VS003 Virgin Atlantic
10:05
LHR
8h 10m
13:15
JFK
AA101 American Airlines
14:25
LHR
7h 45m
17:10
JFK

Not the flight you were looking for?

You can manually enter flight details if your flight isn't listed above.

STEP 01C / MANUAL FLIGHT ENTRY

Let's find your flight manually

Please provide the exact details for your journey. If you had connecting flights, be sure to include all legs of your trip.

Flight Leg 1

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STEP 02 / MANUAL SELECTION

What happened?

We couldn't find your flight automatically. Please select the disruption that matches your journey to help our legal team begin your claim.

Flight Delayed

My flight arrived at the final destination over 3 hours late.

Cancelled

My flight was cancelled by the airline and I was rebooked or refunded.

Denied Boarding

I was denied boarding due to an overbooked flight.

Downgrade

I was downgraded to a lower class of service.

Passenger Rights

Under EU Regulation 261/2004, you may be entitled to up to €450 per passenger depending on the distance of your flight and the duration of the delay.

  • No Win, No Fee
  • Up to €450 per person
  • Valid for claims up to 3 years old
Need help?
STEP 02B / DELAY DURATION

How Long Was Your Flight Delayed?

Compensation amounts vary based on the total length of your delay upon arrival at the final destination.

Less than 3 hours

More than 3 hours

More than 4 hours

Passenger Rights

Under EU Regulation 261/2004, you may be entitled to up to €450 per passenger depending on the distance of your flight and the duration of the delay.

  • No Win, No Fee
  • Up to €450 per person
  • Valid for claims up to 3 years old
← Back to disruptions
STEP 02E / CANCELLATION DETAILS

When you were informed of cancellation?

Under EC 261/2004, the timing of the cancellation notice affects your eligibility and compensation amount.

Less than 14 days

Less than 7 days

More than 14 days

Passenger Rights

Under EU Regulation 261/2004, you may be entitled to up to €450 per passenger depending on the distance of your flight and when you were informed of the cancellation.

  • No Win, No Fee
  • Up to €450 per person
  • Valid for claims up to 3 years old
← Back to disruptions
STEP 02F / DISRUPTION REASON

What were the reason of flight delay/ cancellation?

Airlines are exempt from paying compensation under "extraordinary circumstances" like extreme weather. Select the option that best matches your situation.

Weather

Severe weather conditions, heavy snow, hurricane, or volcanic ash cloud.

Technical

Aircraft technical failure, engine breakdown, or mechanical issues.

Strikes

Airline staff strike, pilot walkouts, or baggage handler strike action.

Emergency

Medical emergency on board, security threat, or air traffic control issue.

Did You Know?

Under EU Regulation 261/2004, technical problems or internal airline strikes are not considered extraordinary circumstances, meaning the airline is legally obligated to compensate you!

  • Technical issues are eligible
  • Airline strikes are eligible
  • Extraordinary weather is exempt
← Back to disruptions
STEP 02G / WEATHER DETAILS

Weather: Was it Volcanic Ash Clouds, Cyclone?

Extraordinary weather events like volcanic eruptions or cyclones are exempt from flight compensation under EU/UK law.

Yes

It was an extraordinary weather event like volcanic ash clouds, cyclone, hurricane, or extreme blizzard.

No

It was standard bad weather, rain, fog, light snow, or a typical weather delay not classified as extraordinary.

Weather Rules

Under EU Regulation 261/2004, simple delays due to bad weather are often eligible for compensation if other flights were operating normally. Only extreme/extraordinary events like volcanic ash or cyclones qualify as true exemptions.

  • Volcanic ash = Exempt
  • Cyclones & Hurricanes = Exempt
  • Standard rain/fog = Often Eligible
← Back to reasons
STEP 02H / TECHNICAL DETAILS

Damage during flight due to bird/flash hit, severe turbulence?

Extraordinary occurrences such as weather-related damages, bird strikes, or turbulence are exempt under flight regulations.

Yes

It was a bird strike, lightning hit, or damage due to severe turbulence.

No

It was a standard mechanical error, wear & tear, or technical engine malfunction.

Technical Rules

Standard maintenance, electrical issues, or regular technical faults do NOT exempt the airline. Only external impacts such as bird strikes or lightning qualify for exemptions.

  • Bird strike / lightning = Exempt
  • Turbulence damage = Exempt
  • Mechanical failure = Eligible
← Back to reasons
STEP 02I / STRIKE DETAILS

Was it Airport strike or Third party Strike?

External third-party strikes like air traffic control, baggage handlers, or airport security are exempt from compensation.

Yes

It was an airport strike (airport security, ATC, baggage handlers) or third-party union strike.

No

It was an internal airline staff strike (airline pilots, cabin crew, or crew walkouts).

Strike Rules

Internal strikes (airline pilots or cabin crew) are considered within the airline's control, making them eligible. External third-party or airport strikes are considered extraordinary.

  • Airline crew strike = Eligible
  • Airport security / ATC strike = Exempt
  • Third-party strike = Exempt
← Back to reasons
STEP 02J / EMERGENCY DETAILS

Was it a medical Emergency?

Passenger medical emergencies, onboard safety hazards, or sudden crew illnesses require diversion and are generally exempt.

Yes

It was a passenger medical emergency, onboard security crisis, or safety diversion.

No

It was not medical or security related (e.g. general scheduling issues or crew shortages).

Emergency Rules

Medical diversions, security threats, or sudden onboard medical crises represent unpredictable safety events that exempt the airline from paying delay penalties.

  • Medical emergencies = Exempt
  • Onboard safety threat = Exempt
  • Crew sudden illness = Exempt
← Back to reasons
STEP 02C / DENIED BOARDING

Denied boarding

Please provide more details regarding your denied boarding to determine your eligibility.

Passenger Rights

Under EU Regulation 261/2004, you may be entitled to up to €450 per passenger depending on the distance of your flight and the duration of the delay.

  • No Win, No Fee
  • Up to €450 per person
  • Valid for claims up to 3 years old
← Back to disruptions
STEP 02D / DOWNGRADE

Downgrade Details

Please provide more details regarding your flight downgrade to determine your eligibility.

Passenger Rights

Under EU Regulation 261/2004, you may be entitled to up to €450 per passenger depending on the distance of your flight and the duration of the delay.

  • No Win, No Fee
  • Up to €450 per person
  • Valid for claims up to 3 years old
← Back to disruptions
STEP 03 / PERSONAL DETAILS

Personal Details

Please provide the details as they appear on your travel documents.

By clicking you agree to our Terms of Service and Privacy Policy.

STEP 04 / SUPPORTING DOCUMENTS

Upload Documents

To complete your claim, please upload any supporting documents if you have them.

SUPPORTING DOCUMENTS
Boarding Pass
PDF, JPG or PNG (max 10MB)
Optional
Flight Ticket
PDF, JPG or PNG (max 10MB)
Optional
Step 04B / ESTIMATED PAYOUT

Your Estimated Payout

See how much more you keep with ClaimFlights compared to other agencies.

Passengers
1
CLAIMFLIGHTS PAYOUT
€1200
43% More Than Others No Additional Court Fee
*Vat applies based on country and residence, no vat for US nd non eu passengers
COMPETITOR PAYOUT
€420
No Win, No Fee
Flight Details
Departure Date Pending
€0
✓
Flight
✓
Disruption
✓
Personal
4
Submission
🔒 Encrypted 256-bit Secure Legal Processing
Hey there,

Tell us more about you

We need a few details to process your claim correctly and apply the right VAT rate.

1 Your Address
Step 04B / AUTHORIZATION

Online Claim Authorization

Sign below to authorize ClaimFlights to pursue your compensation claim on your behalf.

Your Digital Signature
Draw your signature here

By signing above, I authorize ClaimFlights GmbH to act on my behalf to claim compensation under EU Regulation EC 261/2004. I confirm that all details provided are accurate. This is a No Win, No Fee agreement — you only pay if we succeed.

Claim Submitted!

Claim ID: #CF-8829-X

Your compensation claim has been securely submitted. Our legal experts are now on it.

Status
PROCESSING
Claimant —
Email —
Passengers 1
Country —
Disruption Reason —
Authorization ✓ Signed digitally
Estimated Payout
€450
No Win, No Fee
What happens next?
Confirmation Email Sent
A copy of your claim with the signed assignment has been sent to your email address.
Legal Review
Our legal team will review your claim and contact the airline within 30 days.
Payout
Once the airline pays, your compensation will be transferred directly to your bank account.
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